Refund Policy: puts great effort in ensuring that your order is delivered as per your request and the closest possible to the pictures on the website. However, some flowers might not be available year-long and might be replaced by similar substitutes of same quality. If you are not 100% satisfied with your purchase due to bad delivery condition or wrong product sent, you may be entitled for a full refund by contacting our team within 24 hours from delivery. You must provide an image of the received item with your complaint for our team to evaluate the case. Returned products must be in the condition you received them and in the original box and/or packaging.

Delivery Policy: will deliver your order as fast as possible. If you place your order prior to 11 AM (Jordan Time), your order will typically be delivered the same day. Otherwise, the order will be delivered within 1 working day from purchase completion. Kindly note that the delivery time might vary based on delivery address, order size, delivering company’s schedule and other uncontrollable conditions (strikes, force majeure, supply chain disruptions, etc…)